PRODUCT SPECIALISTCavalier Ford Lincoln GreenbrierJan 2026 – Jun 2026
• Diagnose customer concerns, explain technology and product features, and coordinate practical solutions in a fast-paced retail environment.
• Translate technical and non-technical information into clear guidance for customers with different levels of technical experience.
• Document interactions accurately and collaborate with internal teams to resolve issues and maintain a positive customer experience.
PUBLIC SAFETY DISPATCHERChesapeake Police DepartmentAug 2021 – Dec 2025
• Monitored CAD, radio traffic, and public safety information systems to prioritize alerts and support emergency response operations.
• Collected, verified, documented, and transmitted sensitive and time-critical information while maintaining confidentiality and accuracy.
• Recognized important patterns across multiple information sources and escalated actionable details to officers and supervisors.
POLICE OFFICERChesapeake Police DepartmentNov 2018 – Aug 2021
• Used secure reporting systems, departmental databases, and intelligence resources to document incidents, retrieve information, and identify investigative leads.
• Evaluated incomplete or conflicting information and made risk-based decisions during dynamic incidents.
• Protected sensitive information and followed established procedures for evidence, records, reporting, and case documentation.
DEPUTY SHERIFFChesapeake Sheriff's OfficeDec 2017 – Nov 2018
• Maintained access control and security within correctional and courthouse environments.
• Monitored inmate and visitor activity, identified potential risks, and responded to incidents and emergencies.
• Documented and escalated security concerns while following policy, safety procedures, and chain-of-command requirements.
NETA-CERTIFIED PERSONAL TRAINERODU Student Recreation CenterFeb 2016 – Aug 2017
• Analyzed client performance and progress data, then adjusted training programs to support individual goals.
• Explained plans clearly, maintained accurate records, and built trust through accountable one-on-one support.
AVIATION BOATSWAIN'S MATEUnited States NavyJan 2012 – Jan 2016
• Operated in high-tempo aviation support environments requiring procedural accuracy, equipment awareness, and close teamwork.
• Followed technical, safety, and security procedures while maintaining operational efficiency and accountability.
PUBLIC SAFETY DISPATCHER/PART-TIMEChesapeake Police DepartmentJul 2026 – Present
• Monitored CAD, radio traffic, and public safety information systems to prioritize alerts and support emergency response operations.
• Collected, verified, documented, and transmitted sensitive and time-critical information while maintaining confidentiality and accuracy.
• Recognized important patterns across multiple information sources and escalated actionable details to officers and supervisors
Student-reported experience, submitted as part of a DSDT-reviewed profile.